Terms of Service

Effective date: January 1, 2025

Welcome to Promofect LLC (“Promofect,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at www.promofect.com and any related services, including custom apparel, promotional products, and online web stores (collectively, the “Service”)

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

Use of the Service

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service in any way that violates applicable laws or regulations.
Attempt to gain unauthorized access to any portion of the Service, its servers, or related systems.
Transmit any harmful code, spam, or malicious software.

Promofect reserves the right to suspend or terminate your access to the Service if we determine, at our sole discretion, that you have violated these Terms.

Account Responsibility

If you create an account with us, you are responsible for:

Maintaining the confidentiality of your login credentials.
All activity that occurs under your account.

You agree to notify us immediately if you suspect unauthorized use of your account.

Orders and Payments

All orders placed through our Service are subject to acceptance and availability. Promofect reserves the right to:

Refuse or cancel orders at our discretion.
Correct any errors in pricing, descriptions, or availability.

Payment is required before production or shipment unless otherwise agreed. All prices are listed in U.S. dollars and are subject to applicable taxes and shipping fees.

Custom Artwork and Designs

When submitting artwork, logos, or design materials (“User Content”), you represent that:

You own or have the right to use such materials.
Your submission does not infringe on any third-party intellectual property rights.

By providing User Content, you grant Promofect a non-exclusive, royalty-free license to reproduce, display, and modify the materials as necessary to fulfill your order. Please refer to our Artwork Policy for detailed requirements and specifications.

Qualification for Free Web Store Setup

Promofect offers a complimentary web store setup (“Free Web Store Service”) to qualified organizations, teams, or businesses. This service is designed to help approved

Intellectual Property

All content on the Service, including text, graphics, logos, images, and design elements, is the property of Promofect LLC or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, or distribute any content from our Service without prior written consent from Promofect.

Links to Third-Party Sites

Our Service may include links to third-party websites not operated by Promofect. We are not responsible for the content, privacy policies, or practices of those sites. Accessing third-party sites is at your own risk.

Disclaimer of Warranties

The Service is provided “as is” and “as available.” Promofect makes no warranties, express or implied, regarding:

The accuracy or reliability of the content or information provided.
Uninterrupted or error-free operation of the Service.
The quality of products or materials obtained through the Service, beyond what is expressly stated in writing.

To the fullest extent permitted by law, Promofect disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Promofect LLC, its affiliates, or its employees be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use or inability to use the Service.
Errors, delays, or interruptions in performance.
Loss of data, profits, or goodwill.

Our total liability for any claim shall not exceed the amount paid by you for the specific Service that gave rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Promofect LLC and its affiliates from any claims, damages, liabilities, and expenses arising from:

Your use of the Service.
Your violation of these Terms.
Any infringement by your submissions or actions on third-party rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Bergen County, New Jersey.

Changes to These Terms

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or Promofect.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or Promofect.

Contact Us

If you have any questions about these Terms, please contact us: